Warranty Policy
Warranty Warranty term: Three years from the date of purchase. This warranty covers manufacturing defects on the watch itself (movement, case, crystal). Other parts than the above are not covered by this warranty. To have replacement covered under this warranty performed, Please send an email to [email protected]
. You need to specify your name, email address, order number and a detailed description of the issue at hand. Finally, submit the message.
Note that repair/replacements will be charged in the following cases, even during the warranty term.
a. Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal etc.)
b. Failure or damage caused by unjustifiable repair or modification.
c. Failure or damage caused by fire, water or a natural disaster such as an earthquake.
d. Aesthetic changes that occur during normal wear, tear and aging (minor scratches on the case or crystal, alteration of the color on the wristband and the peeling of the plating.)
e. In case the retail store and the purchase date are not indicated on the Warranty or if this information has been rewritten.
f. If the Warranty is not submitted along with the watch.
Battery replacement will be charged even during the warranty term.
The case, dial, hands, crystal, watchband or other parts of the watch may be replaced with substitutes if the originals are not available.
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term and shall not restrict any lawful right of the Customer.
. You need to specify your name, email address, order number and a detailed description of the issue at hand. Finally, submit the message.
Note that repair/replacements will be charged in the following cases, even during the warranty term.
a. Failure or damage caused by improper use or carelessness (knocks, dents, crushing, broken crystal etc.)
b. Failure or damage caused by unjustifiable repair or modification.
c. Failure or damage caused by fire, water or a natural disaster such as an earthquake.
d. Aesthetic changes that occur during normal wear, tear and aging (minor scratches on the case or crystal, alteration of the color on the wristband and the peeling of the plating.)
e. In case the retail store and the purchase date are not indicated on the Warranty or if this information has been rewritten.
f. If the Warranty is not submitted along with the watch.
Battery replacement will be charged even during the warranty term.
The case, dial, hands, crystal, watchband or other parts of the watch may be replaced with substitutes if the originals are not available.
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term and shall not restrict any lawful right of the Customer.
