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Shipping Guide

International Shipping


Worldwide free shipping on all orders.
You will receive your order anywhere from 2-5 business days from the date that it is shipped out. After your payment is authorized and verified, orders will be processed within 1-2 business days. Please allow 24-48 hours for your tracking details to update.

Returns & Cancel Order


Any brand new product can be returned for a full refund or store credit within 60 days of delivery.
Please contact service@wellymerck.com to schedule the return and receive a prepaid return label. Please contact us as soon as possible if you need to change your address. 

Track My Order


You can follow your order during its delivery period, or after it has left our warehouses.
Processing: You can check the status in your www.wellymerck.com My Account , MY ORDER.
Shipped: You will also receive an email alert including the tracking information after the goods are shipped.
Please note tracking information is also available in your MY ORDER page.

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